Treatment plans get explained.
Patients mention by name that Dr. Berns sat down and walked them through what was happening — for them or for their child — before any work began.
4.9
203 Google reviews
Reviews
Every review below is real, verbatim, and pulled directly from our Google profile. We have not edited the language, the punctuation, or the typos. We didn’t want to.
“Wonderful dental experience! Hygienist Becky was very gentle. Dr Berns explained a treatment plan for both myself and my child. Made going to the dentist a pleasant experience. Would highly recommend them!”
“The staff is always amazing every time! They do a great job and take time to explain things to you! They really care!!!”
“Best visit to dentist office I’ve had In a long time. Everyone was very Friendly. Looking forward to my next visit.”
“Wonderful dentist with great staff!”
“First time patient. Fantastic staff! Very friendly, very knowledgeable and professional. Looking for a new dentist, I highly recommend Crossroads Family Dental.”
“Always very courteous staff. I had 3 teeth worked on today, and had no pain. I love seeing the before and after pictures!”
“Dr Berns is a wonderful dentist. He is very personable and professional. His staff is fantastic.”
“Had a great experience getting a couple fillings done today. The procedure was quick and painless. Dr. Berns and staff are true professionals who clearly know what they’re doing. If you need dental work done right, this is the place to go!”
Themes
Treatment plans get explained.
Patients mention by name that Dr. Berns sat down and walked them through what was happening — for them or for their child — before any work began.
Staff get named by name.
Pam. Becky. The hygienist whose hands were “so gentle.” The reviews don’t talk about “the staff” in the abstract — they name people.
Painless and quick.
“Quick and painless.” “Had no pain.” “Only a bit more than an hour.” The phrases come back in review after review.
The first call is the first review. No script. No pressure.